How long will it take for my order to ship?
We offer many different products and the lead-times vary for each. Some items are in stock and ship the same day. Some products are custom made to order and can take a few weeks. There are a few items that are made overseas and can take a couple of months. The lead times should be listed for each product. Feel free to call us or email us with any questions.

If my order is to have my logo printed on it, what type of art files do you need?
We will need vector artwork.  EPS, AI, or PDF files. 300 dpi or better.
If you are not sure what type of files you have, email us what you have and we will let you know if we can use them. If they are not vector, we have artists that can create vector files for a charge. The charge for this service varies depending on the complexity of the logo. Most art can be recreated as vector for between $25-$60. 

How much are shipping charges on my order?
Shipping charges vary by prouct. The shipping charges are based on weight and the shipping destination. Our website does not calculate shipping charges. If you would like to getting shipping charges before you place an order, email us the details and the ship to address. We will calculate shipping charges and email them back to you.

Do you charge for samples?
It depends on the product. Some samples are free and some samples we charge for. Please email us or call us to inquire about sample charges.


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